Question 1

What is Arcana Stream?

Accepted Answer

Arcana Stream is an automated 24/7 streaming platform that turns your existing VODs into a continuous live channel, broadcasting to Twitch, YouTube, TikTok, Facebook and more without you needing to be online.

Question 2

Who is Arcana Stream for?

Accepted Answer

Content creators, esports organizations and brands who want to keep a channel live around the clock — rebroadcasting past streams, highlights or video libraries — without hiring a dedicated operator.

Question 3

How does automated 24/7 streaming work?

Accepted Answer

You upload your videos (or import them from a URL), build a broadcast schedule, and Arcana Stream's servers handle the encoding and streaming automatically, 24/7, according to that schedule.

Question 4

Do I need to keep my computer running?

Accepted Answer

No. Once your schedule is set, streaming runs entirely on Arcana Stream's Swiss-hosted infrastructure — you don't need to keep any local software or computer running.

Question 5

Which platforms can I stream to?

Accepted Answer

Arcana Stream supports Twitch, YouTube, TikTok and Facebook, with the exact list depending on your plan. See the Plans & Pricing page for details.

Question 6

Can I stream to multiple platforms at the same time?

Accepted Answer

Yes. Multistreaming lets you broadcast the same content simultaneously to several platforms to grow your reach without extra setup.

Question 7

Can I schedule my streams in advance?

Accepted Answer

Yes. You can build a recurring or one-off broadcast schedule so your content goes live automatically at the times that work best for your audience.

Question 8

Can I insert ad breaks or promotional messages?

Accepted Answer

Yes. You can insert ad breaks or promotional messages between videos or at specific points in a stream to support monetization or audience engagement.

Question 9

Can I customize my stream with overlays?

Accepted Answer

Yes. Overlays, alerts and dynamic transitions can be added to your rebroadcasts to keep them interactive, alongside live subtitle overlays where enabled.

Question 10

What video formats can I upload?

Accepted Answer

Arcana Stream accepts common formats such as MP4, MOV and AVI. You can upload files directly or import videos from a URL, including YouTube links.

Question 11

Can I trim or edit my videos before streaming them?

Accepted Answer

Yes. A built-in trim editor lets you cut the start, end or unwanted sections of a VOD directly on the platform before it's added to your schedule, no external editing software required.

Question 12

Does Arcana Stream support live subtitles?

Accepted Answer

Yes. Live subtitles can be generated automatically and either burned into the video or displayed as an overlay, available from the Advanced plan.

Question 13

Can I add subtitles to my VODs?

Accepted Answer

Yes. VOD subtitles are generated automatically as a background job, without needing to re-encode your original video, and are available from the Standard plan.

Question 14

Does Arcana Stream moderate my chat?

Accepted Answer

Yes. Built-in chat moderation runs across all connected platforms at once, keeping a consistent set of rules for your community wherever they're watching.

Question 15

How much does Arcana Stream cost?

Accepted Answer

Pricing is organized into flexible plans with no setup fees and no long-term contract — cancel anytime. See the Plans & Pricing page for current tiers and what's included in each.

Question 16

Can I cancel or change my plan anytime?

Accepted Answer

Yes. Plans can be upgraded, downgraded or cancelled at any time from your dashboard billing settings.

Question 17

Where is my data hosted?

Accepted Answer

All video and account data is hosted on high-availability servers in Switzerland ("Swiss Made"), under Swiss data protection standards.

Question 18

How can I get help if I have an issue?

Accepted Answer

Our support team is available through the Contact page, and account holders also have access to 24/7 support included in every plan.

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